The backbone of our company ethos is forming meaningful and lasting relationships with our clients, built on trust and integrity. Providing you with full transparency over your property's finances is an integral part of this.
Your primary contact will be a highly trained and experienced Client Relationship Manager, handling any queries you have about your property and conducting regular meetings with you. Our Client Relationship Managers are fully qualified by The Institute of Residential Property Management (IRPM).
No call centres. No wait times. No hold times. Only personal service, every time. Your Client Relationship Manager is supported by our in-house team of experienced property professionals from our offices at 25 Upper Brook Street, Mayfair.
We also provide leasehold/freehold advice, lease extensions, legal advice, surveying, project management, property insurance, energy brokerage, estate agency, lettings, conveyancing and financial services.
Providing our clients with a level of service they are familiar
with and expect.
Regular reports that offer a tailored insight into your property's expenditure patterns, developing a broader financial picture as well as accurate spending forecasts.
We will meet with you at a frequency of your choosing to discuss your property's spending.
Our aim is to ensure your property is always getting the best value for money with every contractor used and every service contract in place. We will retender these regularly in order to be as cost effective as possible.
A Service Charge estimate will be prepared each year that is tailored to the specifics of your property.
Service Charge Accounts will be prepared and independently certified after the financial year‐end.
Gateway Mayfair is just one part of the Gateway Group of Companies and its team is made up of professional, highly
qualified and experienced people.
As a Group, we place great emphasis on the continuing personal and professional betterment of our team with regular training and development exercises, as well as providing the platform for our staff to gain the experience necessary to becoming industry qualified.
We pride ourselves on the impressive pool of talent within our ranks and continually promote from within.
All of our people value integrity, professional ethics, client service and teamwork highly.
Our teamBeyond our Central London property management service, twelve specialist companies, operating nationwide, make up the Gateway Group Family of Companies.
Whether you are selling or renting a property, renewing your property's insurance, seeking guidance on leasehold and freehold matters, or requiring conveyancing or mortgage advice on a new purchase, Gateway Group has all the in-house expertise you need to achieve your goals.
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By becoming a Gateway client you will be entitled to offers and discounts across our family of companies, whilst simultaneously keeping everything simple and under one roof.
Call us on 020 7078 8706
or
email us for further enquiries
to contact us.
In property management the ability to completely rely and trust your provider is vital.
Gateway Mayfair